Shop Description
At Pieces by Iverson, we believe in the transformative power of fashion and beauty. Our carefully curated selection features handpicked items from top brands and emerging talents alike, ensuring a diverse and dynamic collection that caters to every taste and occasion. From elegant pieces to casual-chic essentials, our store offers a seamless shopping experience for those who appreciate both classic elegance and contemporary flair. Whether you’re searching for the perfect outfit, a statement accessory, or a signature scent to complete your ensemble, Pieces by Iverson is your destination for items that suit your taste and indulgent self-expression.
Payment Policy
PRICE AND PAYMENT
The price payable for the Products shall be as shown on the Website. Prices advertised on the Website include VAT, but excludes delivery charges. Delivery charges are shown separately when ordering and must also be paid in advance.
Payment shall be made by you by the means specified on the Website and shall not be deemed to be made until We have received cleared funds in respect of the full amount stated in the order.
Prices are subject to change without notice but changes will not affect orders which We have already accepted. Our site contains a large number of Products and it is always possible that, despite our best efforts, some of the Products listed on our site may be incorrectly priced. We will normally verify prices as part of our dispatch procedures so that, where a Product's correct price is less than our stated price, We will charge the lower amount when dispatching the Product to you. If a Product's correct price is higher than the price stated on our site, We will normally, at our discretion, either contact you for instructions before dispatching the Product, or reject your order and notify you of such rejection.
We are under no obligation to provide the Product to you at the incorrect (lower) price, even after We have sent you a Dispatch Confirmation, if the pricing error is obvious and unmistakable and could have reasonably been recognized by you as a miss-pricing.
RETURNS POLICY
For details on refunds, please refer to our Returns Policy.
Delivery Policy
NATIONWIDE DELIVERY
We courier Nationwide with your preferred courier service.
LOCAL DELIVERY
N$35 delivery fee for customers in Windhoek/ Arrange a pick-up for free
Delivery to other towns may depend on the client's preferred courier service.
**FREE DELIVERY FOR ORDERS OVER N$600**
COURIER FEES
Clients cover their own transport/courier fees, unless in a case were arrangements are made for @Pieces_na to pay for your fee.
Note: Pickups by individuals other than the buyer of the product, sent by the client are done at the client's own risk. No refunds, replacements/exchanges will be made for lost/damaged items due to improper handling/carelessness of the collector sent by the client.
Refund Policy
RETURNS
All returns must be postmarked within five (5) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
RETURN PROCESS
To return an item, please email customer service at piecesbyiverson@gmail.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, and mail your return to the following address:
Pieces by Iverson
Attn: Returns
Omungwindi Street, Unit 55, Omungwindi Court, Windhoek, Namibia
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your exchange. Please allow at least seven (7) days from the receipt of your item to process your exchange. We will notify you by email when your return has been processed.
EXCEPTIONS
The following items cannot be exchanged:
● Accessories
● Underwear
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
Please Note:
Sale items are FINAL SALE and cannot be returned.
QUESTIONS
If you have any questions concerning our return policy, please contact us at:
+264857144878
+ piecesbyiverson@gmail.com
Additional Info
DISCLAIMER
The information provided by us on this site/ and our social media pages is for general informational purposes only. All information on the Site and our social platforms is provided in good faith, however we make no representation or warranty of any kind, express or implied, regarding the accuracy, adequacy, validity, reliability, availability or completeness of any information on the Site or our social sites. UNDER NO CIRCUMSTANCE SHALL WE HAVE ANY LIABILITY TO YOU FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF THE SITE OR OUR SOCIAL SITES OR RELIANCE ON ANY INFORMATION PROVIDED ON THE SITE AND OUR SOCIAL SITES. YOUR USE OF THE SITE AND YOUR RELIANCE ON ANY INFORMATION ON THE SITE IS SOLELY AT YOUR OWN RISK.
Seller Info
Business Name: Pieces by Iverson
Founder: Manuel Prince D.
Location: Windhoek, Namibia
• Specialization: Upscale fashion, accessories, and fragrances
• Product Range: Curated selection of premium clothing, shoes, handbags, jewelry, scarves, sunglasses, hats, belts, and fragrances.
• Mission: To provide customers with a blend of sophistication and style through high-quality products that elevate personal expression.
• Customer Service: Dedicated team committed to ensuring a seamless shopping experience, with personalized assistance and support available.
• Shipping: Worldwide shipping options with fast and reliable delivery.
• Returns and Exchanges: Hassle-free return and exchange policy to ensure customer satisfaction.
• Social Media: Active presence on various social media platforms to engage with customers, showcase products, and share style inspiration.