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Terms & Conditions

Welcome to Dotdune.na. Dotdune.na Services LLC and/or its affiliates ("DotDune") provide website features and other products and services to you when you visit or shop at Dotdune.na, use DotDune products or services, use DotDune applications for mobile, or use software provided by DotDune in connection with any of the foregoing (collectively, "DotDune Services"). DotDune provides the DotDune Services subject to the following conditions.

By using DotDune Services, you agree to these conditions. Please read them carefully.

We offer a wide range of DotDune Services, and sometimes additional terms may apply. When you use an DotDune Service (for example, Your Profile, Gift Cards, DotDune Video, Your Media Library, DotDune devices, or DotDune applications) you also will be subject to the guidelines, terms and agreements applicable to that DotDune Service ("Service Terms"). If these Conditions of Use are inconsistent with the Service Terms, those Service Terms will control.

PRIVACY

Please review our Privacy Notice, which also governs your use of DotDune Services, to understand our practices.

ELECTRONIC COMMUNICATIONS

When you use DotDune Services, or send e-mails, text messages, and other communications from your desktop or mobile device to us, you may be communicating with us electronically. You consent to receive communications from us electronically, such as e-mails, texts, mobile push notices, or notices and messages on this site or through the other DotDune Services, such as our Message Center, and you can retain copies of these communications for your records. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

COPYRIGHT

All content included in or made available through any DotDune Service, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software is the property of DotDune or its content suppliers and protected by United States and international copyright laws. The compilation of all content included in or made available through any DotDune Service is the exclusive property of DotDune and protected by NAMIBIAN and international copyright laws.

TRADEMARKS

In addition, graphics, logos, page headers, button icons, scripts, and service names included in or made available through any DotDune Service are trademarks or trade dress of DotDune in Namibia, and other countries. DotDune's trademarks and trade dress may not be used in connection with any product or service that is not DotDune's, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits DotDune. All other trademarks not owned by DotDune that appear in any DotDune Service are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by DotDune.

LICENSE AND ACCESS

Subject to your compliance with these Conditions of Use and any Service Terms, and your payment of any applicable fees, DotDune or its content providers grant you a limited, non-exclusive, non-transferable, non-sublicensable license to access and make personal and non-commercial use of the DotDune Services. This license does not include any resale or commercial use of any DotDune Service, or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of any DotDune Service or its contents; any downloading, copying, or other use of account information for the benefit of any third party; or any use of data mining, robots, or similar data gathering and extraction tools. All rights not expressly granted to you in these Conditions of Use or any Service Terms are reserved and retained by DotDune or its licensors, suppliers, publishers, rightsholders, or other content providers. No DotDune Service, nor any part of any DotDune Service, may be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of DotDune. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of DotDune without express written consent. You may not use any meta tags or any other "hidden text" utilizing DotDune's name or trademarks without the express written consent of DotDune. You may not misuse the DotDune Services. You may use the DotDune Services only as permitted by law. The licenses granted by DotDune terminate if you do not comply with these Conditions of Use or any Service Terms.

YOUR ACCOUNT

You may need your own DotDune account to use certain DotDune Services, and you may be required to be logged in to the account and have a valid payment method associated with it. If there is a problem charging your selected payment method, we may charge any other valid payment method associated with your account. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your account, and you agree to accept responsibility for all activities that occur under your account or password. DotDune does sell products for children, but it sells them to adults, who can purchase with a credit card or other permitted payment method. If you are under 18, you may use the DotDune Services only with involvement of a parent or guardian. Parents and guardians may create profiles for teenagers in their DotDune Household. Alcohol listings on DotDune are intended for adults. You must be at least 21 years of age to purchase alcohol, or use any site functionality related to alcohol. DotDune reserves the right to refuse service, terminate accounts, terminate your rights to use DotDune Services, remove or edit content, or cancel orders in its sole discretion.

REVIEWS, COMMENTS, COMMUNICATIONS, AND OTHER CONTENT

You may post reviews, comments, photos, videos, and other content; send e-cards and other communications; and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights (including publicity rights), or otherwise injurious to third parties or objectionable, and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam" or unsolicited commercial electronic messages. You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. DotDune reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content.

If you do post content or submit material, and unless we indicate otherwise, you grant DotDune a nonexclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, perform, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant DotDune and sublicensees the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post; that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify DotDune for all claims resulting from content you supply. DotDune has the right but not the obligation to monitor and edit or remove any activity or content. DotDune takes no responsibility and assumes no liability for any content posted by you or any third party.

INTELLECTUAL PROPERTY COMPLAINTS

DotDune respects the intellectual property of others. If you believe that your intellectual property rights are being infringed, please follow our contact us.

RISK OF LOSS

All purchases of physical items from DotDune are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

RETURNS, REFUNDS AND TITLE

DotDune does not take title to returned items. At our discretion, a refund may be issued without requiring a return. In this situation, DotDune does not take title to the refunded item. For more information about our returns and refunds, please contact us.

PRODUCT DESCRIPTIONS

DotDune attempts to be as accurate as possible. However, DotDune does not warrant that product descriptions or other content of any DotDune Service is accurate, complete, reliable, current, or error-free. If a product offered by DotDune itself is not as described, your sole remedy is to return it in unused condition.

PRICING

"List Price" means the suggested retail price of a product as provided by a manufacturer, supplier, or seller. We regularly check List Prices against prices recently found on DotDune and other retailers. Certain products may have a "Was Price" displayed, which is determined using recent price history of the product on DotDune.

With respect to items sold by DotDune, we cannot confirm the price of an item until you order. Despite our best efforts, a small number of the items in our catalog may be mispriced. If the correct price of an item sold by DotDune is higher than our stated price, we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation. Other merchants may follow different policies in the event of a mispriced item.

We generally do not charge your credit card until after your order has entered the shipping process or, for digital products, until we make the digital product available to you.

APP PERMISSIONS

When you use apps created by DotDune, such as the DotDune App, you may grant certain permissions to us for your device. Most mobile devices provide you with information about these permissions. To learn more about these permissions, contact us.

SANCTIONS AND EXPORT POLICY

You may not use any DotDune Service if you are the subject of Namibian sanctions or of sanctions consistent with Namibian law imposed by the governments of the country where you are using DotDune Services. You must comply with all NAMIBIAN or other export and re-export restrictions that may apply to goods, software (including DotDune Software), technology, and services.

OTHER BUSINESSES

Parties other than DotDune operate stores, provide services or software, or sell product lines through the DotDune Services. In addition, we provide links to the sites of affiliated companies and certain other businesses. If you purchase any of the products or services offered by these businesses or individuals, you are purchasing directly from those third parties, not from DotDune. We are not responsible for examining or evaluating, and we do not warrant, the offerings of any of these businesses or individuals (including the content of their Web sites). DotDune does not assume any responsibility or liability for the actions, product, and content of all these and any other third parties. You should carefully review their privacy statements and other conditions of use.

DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

THE DOTDUNE SERVICES AND ALL INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) AND OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE DOTDUNE SERVICES ARE PROVIDED BY DOTDUNE ON AN "AS IS" AND "AS AVAILABLE" BASIS, UNLESS OTHERWISE SPECIFIED IN WRITING. DOTDUNE MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE DOTDUNE SERVICES, OR THE INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE DOTDUNE SERVICES, UNLESS OTHERWISE SPECIFIED IN WRITING. YOU EXPRESSLY AGREE THAT YOUR USE OF THE DOTDUNE SERVICES IS AT YOUR SOLE RISK.

TO THE FULL EXTENT PERMISSIBLE BY LAW, DOTDUNE DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. DOTDUNE DOES NOT WARRANT THAT THE DOTDUNE SERVICES, INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE DOTDUNE SERVICES, DOTDUNE'S SERVERS OR ELECTRONIC COMMUNICATIONS SENT FROM DOTDUNE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. TO THE FULL EXTENT PERMISSIBLE BY LAW, DOTDUNE WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF ANY DOTDUNE SERVICE, OR FROM ANY INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH ANY DOTDUNE SERVICE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES, UNLESS OTHERWISE SPECIFIED IN WRITING.

DISPUTES

Any dispute or claim relating in any way to your use of any DotDune Service, or to any products or services sold or distributed by DotDune or through Dotdune.na will be resolved by binding arbitration, rather than in court, except that you may assert claims in small claims court if your claims qualify. The Namibian Arbitration Act and Namibian arbitration law apply to this agreement.

We each agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated or representative action. If for any reason a claim proceeds in court rather than in arbitration we each waive any right to a jury trial. We also both agree that you or we may bring suit in court to enjoin infringement or other misuse of intellectual property rights.

APPLICABLE LAW

By using any DotDune Service, you agree that the Namibian Arbitration Act, applicable Namibian law, and the laws of Namibia, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and DotDune.

SITE POLICIES, MODIFICATION, AND SEVERABILITY

Please review our other policies, posted on this site. These policies also govern your use of DotDune Services. We reserve the right to make changes to our site, policies, Service Terms, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.

OUR ADDRESS

03 Margaretehen street, Ludwigsdorf
Windhoek, Namibia

ADDITIONAL DOTDUNE SOFTWARE TERMS

The following terms ("Software Terms”) apply to any software (including any updates or upgrades to the software) and any related documentation we make available to you in connection with DotDune Services (the "DotDune Software").

1.     Use of the DotDune Software. You may use DotDune Software solely for purposes of enabling you to use the DotDune Services as provided by DotDune, and as permitted by these Conditions of Use and any Service Terms. You may not incorporate any portion of the DotDune Software into other programs or compile any portion of it in combination with other programs, or otherwise copy (except to exercise rights granted in this section), modify, create derivative works of, distribute, assign any rights to, or license the DotDune Software in whole or in part. All software used in any DotDune Service is the property of DotDune or its software suppliers and is protected by United States and international copyright laws.

2.     Use of Third Party Services. When you use the DotDune Software, you may also be using the services of one or more third parties, such as a wireless carrier or a mobile software provider. Your use of these third party services may be subject to the separate policies, terms of use, and fees of these third parties.

3.     No Reverse Engineering. You may not reverse engineer, decompile or disassemble, tamper with, or bypass any security associated with the DotDune Software, whether in whole or in part. 

4.     Updates. We may offer automatic or manual updates to the DotDune Software at any time and without notice to you.

5.     Conflicts. In the event of any conflict between these Conditions of Use and any other DotDune or third-party terms applicable to any portion of DotDune Software, such as open-source license terms, such other terms will control as to that portion of the DotDune Software and to the extent of the conflict.